AARVEX LOGISTICS CUSTOMER TERMS AND CONDITIONS

“Uqone Ventures Private Limited” or “AARVEX LOGISTICS” is a company that is, inter alia, engaged in transporting goods by road.

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GENERAL TERMS AND CONDITIONS

Here is the revised version with all instances of Movevora® replaced by AARVEX LOGISTICS®:

UQONE VENTURES PVT LTD® Rental Terms and Conditions

AARVEX LOGISTICS® is operated by Uqone Ventures Private Limited. Our postal address is L-2/219 Sec-G, LDA Colony, Kanpur Road, Lucknow - 226012. For inquiries, please contact us via email at aarvexlogistics@gmail.com or telephone at +91 9119695366.

Acceptance of Terms

By accessing and/or using this website, you acknowledge and agree to comply with our "Rental Contract" and "Privacy Policy." This agreement applies to you and, if applicable, to the person or organization you represent.

Reservations and Payments

Reservations can be made through our online platform.
It is imperative that customers provide accurate information and payment details at the time of booking.
Rental fees and any applicable charges will be communicated during the booking process, and full payment is required prior to the rental period.

Mobilization/Demobilization & Loading/Unloading

The responsibility for transportation to and from the site rests with the customer. Goods and Services Tax (GST) will apply to all transportation charges unless otherwise mutually discussed prior to the issuance of the work order.
All taxes and documentation associated with the rental, such as RTO Life Tax, Octroi, E-way Bill, Entry Tax, and Transportation, will be the customer's responsibility.
The customer must provide any necessary gate passes, state outward forms, or challans. If these documents are not provided within two days of a request from AARVEX LOGISTICS®, the equipment will be considered operational, and service charges will apply until the equipment is removed from the premises. Additionally, the customer will be liable for any trailer detention charges due to delays in crane availability or gate pass issuance.
AARVEX LOGISTICS® will dispatch the equipment only after receipt of a confirmed order along with a security advance.
The customer will assume responsibility for any damage or loss incurred during the loading or unloading of the equipment if conducted by the customer.
Should the customer choose to cancel the rental before the agreed contract period concludes, the costs for both mobilization and demobilization will be billed to the customer.

Timings

The customer will incur additional charges on a pro-rata basis for any extra hours of use.
No deductions will be made for idle equipment due to a lack of work, unavailability of labor, or any labor strikes occurring at the site.
Service charges will be calculated from the time the equipment arrives at the site until it departs.
A minimum of seven days written notice is required from the customer to AARVEX LOGISTICS® prior to the release of the equipment.
If the equipment is released before the minimum deployment period specified in the work order, charges for the entire committed period will apply.
In cases where equipment breakdown exceeds four continuous hours, pro-rata charges will be deducted.
In the event of a breakdown, AARVEX LOGISTICS® will provide assistance within two working days. The customer is expected to provide technicians with necessary access, permissions, space, and equipment required for repair work. Unauthorized repairs will not be permitted, and any damage incurred from such actions will be charged to the customer.
A log sheet will be available to document daily operations, including shift start and end times. This log sheet must be completed in triplicate and signed daily by both the operator and the site in charge. The customer is bound to adhere to the details recorded on the log sheet.

Consumables

The customer is responsible for supplying uncontaminated high-speed diesel required for the operation of the equipment.
If necessary, GET and oils should be organized by the customer in accordance with OEM recommendations.
The customer will also provide an electricity source or battery charging point where applicable.

Personnel

The rental price includes one operator for a single shift, provided by AARVEX LOGISTICS®.
The customer is responsible for providing food, accommodation, and transportation for the operators to the site.
All operators, whether provided by AARVEX LOGISTICS® or the customer, will be subject to applicable labor laws, and the employer of the operator must supply all necessary documentation to the customer.
All personal protective equipment (PPE), such as helmets, reflector jackets, ear plugs, body harnesses, and other required items (excluding safety shoes), must be provided by the customer at their own expense.

Equipment

The equipment will be supplied in good working condition. An inspection must be conducted by the customer's supervisor before dispatch from the yard or upon arrival at the site. Any damage resulting from mishandling or other causes beyond the control of AARVEX LOGISTICS® will be charged to the customer at replacement cost, and all associated fees must be settled promptly.
The equipment will be accompanied by all required documentation related to insurance and testing certifications.
Any specific testing certificate requirements shall be the responsibility of the customer.
The customer agrees to use the equipment solely for its intended purpose and shall refrain from misusing or abusing it in any manner.

Responsibilities

The repair and maintenance of the equipment shall fall within the scope of AARVEX LOGISTICS®. The customer is responsible for ensuring the secure custody of the equipment by providing the necessary security measures and designated parking areas. The customer shall be liable for any loss, theft, damage, or destruction of the equipment at prevailing prices, including applicable taxes and freight charges. Furthermore, the customer is required to implement safe procedures and practices at the site. AARVEX LOGISTICS® shall not be held liable for any production losses, labor idle charges, or similar expenses that may result from a breakdown of the equipment. The possession and effective control of the equipment shall remain with AARVEX LOGISTICS® at all times.

Force Majeure

Neither party shall be held liable for any default in the performance of its obligations due to events beyond its control, which include, but are not limited to, fires, floods, civil unrest, earthquakes, wars, strikes, governmental actions, or changes in applicable laws, regulations, or policies ("Force Majeure Events"). Should either party be impeded from fulfilling its obligations under this Agreement due to such events, prompt notification shall be provided to the other party.

However, Force Majeure Events do not encompass shortages of manpower, materials, equipment, or raw materials, nor economic hardships unrelated to the aforementioned events. Delays attributed to reasonably foreseeable adverse weather conditions or unsuitable ground conditions shall also be excluded. Any event within the reasonable control of the affected party shall not qualify as a Force Majeure Event.

Affected parties must provide written notice no later than seven (7) days after the occurrence of the Force Majeure Event, detailing the nature of the event. Provided that such notice is given, neither party shall claim damages for non-performance or delays as a result of the Force Majeure Event, and performance of the Agreement shall resume immediately upon cessation of the event.

Failure to provide such notice shall not preclude the affected party from defending against claims for delays or breaches arising from its obligations due to a Force Majeure Event. If performance is delayed or suspended due to continued Force Majeure Events, the time for compliance shall be extended accordingly. The parties shall undertake necessary measures to mitigate the effects and continue performance to the extent reasonably practicable.

Validity & Jurisdiction

Order confirmation shall be subject to the availability of stock. All disputes shall be adjudicated under the jurisdiction of the courts in the location where Uqone Ventures Pvt. Ltd. maintains its registered office.

Invoicing & Payments

Goods and Services Tax (GST) applicable shall be charged separately on the invoice value and shall be payable by the customer in addition to the invoice total, with payment to be released prior to claiming GST credit. Under no circumstances shall payment received by the customer from their clients be correlated with payments owed to AARVEX LOGISTICS®.

Rental charges must be settled within seven days following submission of the invoice by NEFT or RTGS payable to Uqone Ventures Private Limited. In the event of delays beyond this period, a penalty of 18% per annum shall be imposed. AARVEX LOGISTICS® reserves the right to cease operation of the equipment or terminate the hire without prior notice if payment is not received within two days from the invoice date. During this cessation period, equipment availability shall continue to be considered active and associated charges shall remain applicable.

GST & Account Details

Payments are to be made only to the account details provided below:

GST Registration Number: 09AACCU2734J2Z5
Account Details: For further information, please contact us.